AI-powered UGC and reviews platform managing ratings, loyalty, and referral marketing.

Description

Yotpo is an e-commerce marketing platform that leverages AI to manage reviews, ratings, loyalty programs, SMS marketing, and user-generated content. Reviews & Ratings automates review collection using optimized post-purchase emails. AI detects and moderates spam or inappropriate reviews, while sentiment analysis identifies common themes in customer feedback. Review rich snippets help improve SEO. Visual UGC collects photos and videos from customers, and social curation finds and requests permission for social media content. The Loyalty & Referrals program offers AI-driven points and referral systems. Additionally, it provides personalized SMS marketing with automated flows. Yotpo Smart uses AI to optimize timing, messaging, and offers. It integrates with Shopify, Magento, BigCommerce, and various marketing tools. Trusted by brands like Steve Madden, MVMT, and Purple, Yotpo increases conversions through social proof and improves customer lifetime value with loyalty programs. Scalable pricing based on order volume.